FMCSA’s New Complaint Platform Makes It Easier to Report Trucking Safety Concerns

The FMCSA Complaint Center features expanded complaint categories and a name change away from the word "consumer."

The Federal Motor Carrier Safety Administration said its new FMCSA Complaint Center offers an easier way to report potential violations of federal motor carrier safety and hazardous materials regulations.

Formerly known as the National Consumer Complaint Database, the FMCSA Complaint Center has undergone significant improvements since the updated system launched last year, according to the agency.

For instance, a truck driver might want to file a complaint with allegations of safety violations by the trucking company they work for. These could include:

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