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October 29, 2026
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Supply Chain

Nearly Half of U.S. AI Shoppers Have Returned a Recommended Product

Blue Yonder’s survey links AI-recommended purchases to product description complaints and finds strong resistance to return fees and restrictions.

1 min read
Nearly Half of U.S. AI Shoppers Have Returned a Recommended Product
Photo: Supply Chain 24/7
By Supply Chain 24/7
Oct. 29, 2026 10:23 am BRT

Blue Yonder’s survey links AI-recommended purchases to product description complaints and finds strong resistance to return fees and restrictions.

This story was originally published by Supply Chain 24/7. Read the full story at Supply Chain 24/7 →

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