AI threatens India’s software exporters and the middle class it built
The arrival of artificial intelligence is threatening the core business model of manpower-based billing, as clients now gravitate towards rewarding impact over input. (Nikkei montage/Source photos by Reuters)
BENGALURU — In the mid-1990s, dinner table conversations at Rajdeep Palchowdhury’s one-bedroom tenement in the eastern Indian city of Kolkata often revolved around his future. Almost every time, his parents concluded that he ought to work in software.
