Australia Post launches App Collect for ID-free parcel pickup

Australia Post has launched App Collect nationally, a feature in the Australia Post app that allows eligible customers to collect parcels at the Post Office without showing physical ID.

Customers use their verified Australia Post app to collect eligible parcels linked to their account. Eligible customers receive an “Awaiting Collection” notification when App Collect is available, then present the collection QR code in the app when picking up their parcel.

The launch builds on the ways customers can already manage deliveries through the app.

This story was originally published by Parcel and Postal Technology. Read the full story at Parcel and Postal Technology →