Freightos launches AI-native platform to unify freight forwarding workflows

Freightos, the vendor-neutral global freight pricing, booking, and procurement platform, announced the launch of the next generation of Freightos for Forwarders for air and ocean. The platform advances Freightos’ established digital commerce and workflow capabilities into an intelligent, AI-native freight orchestration network that unifies rates, quoting, booking, and market intelligence in one connected environment.

The launch builds on Freightos’ broader AI strategy, following the announcement of Freightos AI by Joyce Tai, Executive Vice President of Worldwide Partnerships at Freightos, during the Air Cargo Forum India (ACFI) World Conclave 2026 in Delhi on August 13. The announcement identified India as the first market for customer pilots, with the technology initially being developed through Freightos for Forwarders.

"Built on more than a decade of direct carrier connectivity and freight technology, the platform provides a high-speed foundation for rate management, customer quoting, and digital execution," the release reads.� It embeds pragmatic AI agents directly into everyday commercial workflows, enabling forwarders to move from customer inquiry to confirmed booking with greater speed, fewer manual handoffs, and complete operational governance.

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