PACTL becomes the first air cargo terminal operator from the Chinese Mainland to achieve Cargo iQ certification

Shanghai Pudong International Airport Cargo Terminal Co., Ltd. (PACTL), together with its subsidiary PACTL WEST, has successfully completed the Cargo iQ audit process, making PACTL the first air cargo terminal from the Chinese mainland to achieve this certification.

Cargo iQ, an industry initiative supported by the International Air Transport Association (IATA), promotes common quality standards and performance measurements across the air cargo supply chain. Its framework focuses on defining and monitoring key shipment milestones, helping industry participants improve process transparency, data quality and operational performance.

The certification recognises the implementation of Cargo iQ’s quality standards for ground handling operations at both facilities. It marks an important step in PACTL’s ongoing efforts to strengthen shipment visibility, support consistent performance measurement and enhance service quality through data-driven management.

PACTL’s approach to operational quality is supported by ongoing investment in digitalisation and innovation. Working closely with IATA, PACTL integrated Cargo iQ requirements into its operational processes and established a dedicated database for daily data analysis and performance monitoring. These efforts complement wider digital initiatives, including Easy Cargo 2.0, Hermes 5 upgrade and ONE Record pilots, which support the continued development of connected data exchange and digital cargo handling processes.

This story was originally published by Payload Asia. Read the full story at Payload Asia →