FamilyMart tests translation system for customers from abroad
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FamilyMart tests translation system for customers from abroad

Business trends

Convenience store improves service with multilingual displays, numbered items

A translation system installed at a FamilyMart store in Tokyo lets customers and clerks communicate with each other in their native language. (FamilyMart)

TOKYO — FamilyMart, a big Japanese convenience store chain, has begun testing automatic translation machines to improve service for international visitors.

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