Air cargo puts tech to work on missed flights, delays, and wasted capacity

LATAM Cargo is making its largest investment outside freighter aircraft, as airlines and airports turn to technology to tackle missed shipments, recover disrupted flights, and make better use of capacity.

The carrier’s transformation programme, alongside operational tools at Atlas Air and automation projects at Singapore Changi Airport, shows where digital investment is being directed: toward the decisions and processes that determine whether freight moves as promised.

Speaking to The Loadstar at TIACA’s Air Cargo Forum in Miami last month, LATAM Cargo CEO Andrés Bianchi said the programme involved around 18 teams and had already delivered 45 digital products, with five more planned for Q4.

“This is the largest investment LATAM Cargo has ever made in something other than a freighter,” he said, declining to disclose the amount.

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